• Tratamientos Térmicos de Querétaro S.A. de C.V.
    • starsBack to TTQ

    • I AM A CLIENT:
    • COMPANY:
    • About cargo shipment/foreign delivers-Projects:
    • dialpad To which numbers should i call to know about the status of my work?
      The numbers of attention are: 217 09 44 and 217 10 58 and 01800 7129726, the schedules in the delivery / attention area are from Monday to Saturday from 8:00 am to 8:00 pm. If they do not answer your call, please try it a few minutes later. But for more accurate attention please email us at: ttq@grupo-ttq.mx
    • place Where is TTQ located?
      In The Contact section can use ZOOM on the map (+/- keys) to see its exact location. We are located in the center of Mezquital Street Number 7. Blue Buildings with white.
    • schedule How long it takes for my pieces/work to get done?
      It all depends on quantity and type of work, In the same way you can contact the telephones of the delivery area: 217 09 44 and 217 10 58 and 01800 7129726 to be informed if your order is ready or not, or you can ask the same day you deliver your pieces as long as you can take This order and our team will tell you an approximate time.But for more accurate attention please email us at: ttq@grupo-ttq.mx
    • library_booksWhat happens if i don't have the ticket with me?
      We will ask you to provide us with either the invoice and some identification to verify that it is indeed your material, or given If we will forward your invoice with the data and mail provided and you will have to verify its veracity at the moment.
    • redeemHow should i deliver my pieces/work to you?
      Our Delivery / Receipt area in the plant has enough space for cargo trucks (no more than 5 meters in height), vehicles or vans, depending on the type and quantity of material can be from plastic bags, metal boxes, special packaging, boxes Wood or containers, will eventually be delivered either in Plastic bags (if they are few articles or of lower weight) or directly in their hands, as well as in their boxes or special packaging that you prefer that we put them. Warn if they will be charged to a particular place, vehicle or sent home/workshop/company.
    • todayWhat happens if i can't collect my work the day set for delivery/or more?
      They will be stored for a period of time (30 days), in addition to being notified by mail or telephone after certain days on their parts, although there is no communication or contact by any means, said work will be stored for another period until Expire its date and move out of the complex. Ask our staff the estimated time you can save your work (depends on the size).
    • dialpadTo which numbers should i call to know about the status of my work?
      The numbers of attention are: 217 09 44 and 217 10 58 and 01800 7129726 and mail ttq@grupo-ttq.mx, the schedules in the delivery / attention area are from Monday to Saturday from 8:00 am to 8:00 pm. If your order is urgent please use it at the moment of calling to follow up. For Accurate attention please contact via mail: ttq@grupo-ttq.mx
    • place Can I go to the company with my vehicle (truck, trailer, heavy-duty, trailer, etc.)?
      In the TTQ plant section you could arrive with the vehicle of your choice to load or unload your cargo, we have personnel and equipment of machinery to move your order.
    • scheduleHow long it takes for my pieces/work to get done?
      Everything will depend on Quantity and Type of work , In the same way you can contact the telephones of the delivery area: 217 09 44 and 217 10 58 and 01800 7129726 to be informed if your order is or Not ready, or you can ask the same day you deliver your pieces how long can take that order and our team will tell you an approximate time.
    • library_booksCan i carry on more than one ticket with me
      Of course, all your cargo or orders will be delivered as long as they are ready, otherwise it will only be delivered the one that is ready and later we will notify you when you can come for the rest of your order.
    • redeemHow should i deliver my pieces/work to you?
      If your order is for a large volume it is recommended that you as a company bring the packaging of your pieces, whether metal boxes, wood, carton, plastic etc. To be able to load and unload as well as to accommodate the shipment in a more orderly and efficient way. Warn if they will be charged to a special place, vehicle or sent home
    • dialpadIt's my cargo being tracked by you or the company with my cargo?
      Its being tracked by us and the company with you cargo itself, we will make sure to notify you in every step on the status of you cargo, from the plant to the ship/plane or ground units, then we will notify when the cargo its near your position and we encourage a callback to us to know if everything its ok and for feedback info. For Accurate attention please contact via mail: ttq@grupo-ttq.mx